In 2011, more than 472 million to 429 million smartphones will be sold. While the economy continues to be challenging, my bet is that there will be record holiday sales of smartphones and tablets, This sales will bury helpdesks around the country. Impossible? 

Enterprises should expect to deal with employees that return from the holiday break with all kinds of crazy justifications for how a new wireless smartphone that they received during the break will make them more efficient and improve productivity. What do enterprises need to do today to manage an onslaught of new requests for help with establishing access to corporate e-mail and enterprise applications?

With the continued economic turmoil managers need to build a business case with strong justification for WEM or wireless expense management programs. Many enterprises that have a program in place to manage wireless expenses are re-evaluating the program. This report provides the data to cost justify a wireless mobility expense management program.   You must have an account to download the report. Create your account here . If you already have an account, download the report now.

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A recent Network Trends Now survey on enterprise mobility policy shows that 77% of enterprises have a formal policy that governs employees' use of cell phones, aircards, pagers, and smartphones. Larger organizations that manage more than 500 devices show an even higher rate for adopting a formal mobility policy, with 91% reporting in a recent Network Trends Now survey, that they have a policy in place. 

It is important to keep the mobility policy current. There are six critical elements that organizations should include in their mobility policy.